Print Sales & Fulfillment Policy

Effective Date: June 2026

Thank you for supporting the artwork of Beren Hollins Frank.

Fine Art Prints

All fine art prints available through this website are professionally produced, packaged, and fulfilled by Pictorem, Beren's trusted print partner. Each piece is custom made to order using museum-quality materials.

Because every print is produced specifically for your order, all sales are considered custom orders.

Artwork Representation

Every effort is made to accurately display the colors, textures, and details of each artwork.

Please note that slight variations may occur due to differences in monitor settings, mobile devices, lighting conditions, and the printing process. These variations are a natural part of fine art reproduction and are not considered defects.

30-Day Quality Guarantee

Pictorem stands behind the quality of every print they produce.

If your order arrives damaged, has a manufacturing defect, an assembly issue, or another quality concern, please contact Pictorem Customer Support within 30 days of delivery. Eligible orders may be replaced or refunded under Pictorem's 30-Day Satisfaction Guarantee.

To help process your request, Pictorem may ask you to provide photographs of the product and its packaging.

Returns & Cancellations

Because each artwork is custom printed to order, returns or refunds cannot be accepted for:

  • Change of mind

  • Ordering the incorrect size or finish

  • Minor color variations between your screen and the printed artwork

  • Other issues outside of Pictorem's control

If you need to cancel an order, please contact Pictorem Customer Support as soon as possible. Orders may be cancelled before production begins. Once production has started, cancellation may no longer be possible, or cancellation fees may apply.

Shipping

Production and shipping times shown during checkout are estimates and may vary depending on production schedules, destination, customs processing (where applicable), weather, or carrier delays.

Tracking information is provided by Pictorem once your order has shipped.

Questions

For questions about an existing order, shipping, returns, cancellations, or warranty claims, please contact Pictorem Customer Support, as they manage all printing, fulfillment, and customer service for print orders.

If you have questions about the artwork itself or the original paintings, you're always welcome to contact Beren through the website contact page.

Beren Hollins-frank | Bold Artist

© 2026 Beren Hollins Frank. All rights reserved.

All artwork displayed on this website remains the intellectual property of Beren Hollins Frank and is protected by copyright.